Fair Housing AI Policy

1. Our Commitment

Techniq is built for real estate professionals, and we take Fair Housing seriously. Discrimination has no place in housing — and it has no place in the AI tools real estate agents use to engage with prospective buyers, sellers, renters and tenants.

This Fair Housing AI Policy describes how Techniq's AI is designed, operated and audited to support equal opportunity in housing, and what Techniq expects from the agents and agencies that use the Service.

Techniq prohibits the use of the Service to discriminate against any person on the basis of race, color, religion, sex (including gender identity and sexual orientation), national origin, familial status, disability, age, source of income or any other characteristic protected by applicable law.

2. Laws That Apply

Where the Service is used in connection with housing in the United States, the following laws apply (this list is illustrative, not exhaustive):

Fair Housing Act (Title VIII of the Civil Rights Act of 1968), as amended.
Equal Credit Opportunity Act (where credit-related decisions occur).
Americans with Disabilities Act (Title III) for accessibility of housing-related services.
State and local fair housing laws, many of which add protected characteristics such as source of income, lawful occupation, marital status, military status and gender identity.
HUD guidance on the application of the Fair Housing Act to algorithms, AI and tenant screening.

Outside the United States, additional or different non-discrimination laws may apply. Clients are responsible for compliance with the law of every jurisdiction in which they use the Service.

3. Design Principles for Techniq AI

No protected characteristics in scoring

Techniq's lead-scoring and routing logic does not use race, color, religion, sex, national origin, familial status, disability, age, or any other protected characteristic as inputs — directly or as a proxy.

Equal information, equal treatment

Every Lead receives consistent answers about availability, pricing and property details. The AI is configured to avoid steering Leads toward or away from any property based on perceived demographics.

No demographic profiling

Techniq does not infer protected characteristics from names, accents, neighborhoods, schools or any other proxy variable, and does not vary tone, follow-up cadence or property recommendations on that basis.

Human-in-the-loop for decisions

The AI does not approve, deny or recommend approval/denial of leases, applications or financing. It hands off qualified Leads to the licensed real estate professional, who makes all final decisions.

Auditable conversations

Every conversation is logged. Clients can review what the AI said, when, and to whom. Techniq retains logs for compliance, investigation and improvement purposes.

Bias monitoring

Techniq periodically reviews aggregated outcome data (response times, qualification rates, hand-off rates) to look for unexplained disparities and addresses them where found.

4. Prohibited Uses by Clients

Clients may not use Techniq, or configure Techniq, to:

Refuse to engage, qualify, or follow up with a Lead because of a protected characteristic.
Steer Leads toward or away from particular neighborhoods, buildings, units or schools based on protected characteristics or proxies for them.
Make any statement that indicates a preference, limitation or discrimination based on protected characteristics in connection with the sale, rental or financing of housing — including in templates, scripts or response prompts uploaded to Techniq.
Use Techniq to publish, draft or generate housing advertisements that violate the Fair Housing Act or any equivalent state, local or non-US law.
Misrepresent property availability or terms to certain Leads while offering them to others (a practice prohibited under the Fair Housing Act).
Use Techniq for tenant screening or any decision that has a legally significant effect on a Lead without independent human review and a separately compliant screening process.

Violation of this section is a material breach of our Terms and Acceptable Use Policy and may result in immediate suspension or termination without refund.

5. Client Obligations

Clients agree to:

Comply with all applicable Fair Housing laws and regulations.
Disclose to their Leads, where required by applicable law, that an AI assistant may handle initial communications.
Train any staff who configure or supervise the Service on Fair Housing requirements.
Promptly review any concern raised by a Lead that suggests a Fair Housing issue and notify Techniq if the concern relates to AI behavior.
Cooperate with Techniq if a regulator or a complainant raises a Fair Housing concern relating to the Service.

6. Reporting a Concern

If you believe you have experienced discrimination through interactions with a Techniq-powered conversation, or if you believe the Service has been misused in violation of Fair Housing laws, please tell us.

Email: techniqqai@gmail.com (subject line "Fair Housing Concern")
Mailing address: Techniq, [Virtual Office Address — TBD], United Arab Emirates

We will acknowledge the concern within 5 business days and investigate promptly. If a Client is found to have used the Service in violation of this Policy, we will take appropriate action, up to and including termination.

You may also report housing discrimination directly to the relevant authority. In the United States that is the U.S. Department of Housing and Urban Development (HUD): hud.gov/fairhousing, 1-800-669-9777.

7. Updates to This Policy

We will review this Policy at least annually and update it as needed to reflect changes in law, guidance from regulators (including HUD) and improvements to our AI systems. The "Last updated" date at the top of this page reflects the most recent revision.